PRIVACY POLICY

 

Last updated July 28, 2022

Mecarvi is committed to keeping all personal information collected from anyone who visit our website confidential, secure and private. Our privacy policy has been designed and created to ensure anyone affiliated with Mecarvi of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

 

THEREFORE, this privacy policy agreement shall apply to Mecarvi and its affiliates, and thus it shall govern any and all data collection and usage thereof. Through the use of www.mecarvi.com and our mobile apps, you are herein consenting to the following data procedures expressed within this agreement.

 

This privacy policy for Mecarvi Inc. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Download and use our mobile application (Mecarvi), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Our privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our websites or mobile apps. If you still have any questions or concerns, please contact us at [email protected]

 

SUMMARY OF KEY POINTS

 

What personal information do we process? When you visit, use, or navigate our services, we may process personal information depending on how you interact with Mecarvi Inc. and the services, the choices you make, and the products and features you use.

 

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

 

Do we receive any information from third parties? We do not receive any information from third parties.

 

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

 

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

 

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

 

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

 

How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: http://www.mecarvi.com/contact-us, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

 

1. INFORMATION WE COLLECT

 

Personal information you disclose to us

 

We collect personal information that you voluntarily provide to us when registering for an account to use our services, express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.

 

Information we collect when using our Website or App

The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. We will collect your name, email address, phone number, mailing address, billing address, credit/debit card information, bank information, usernames, passwords, contact or authentication data, date of birth, social security number/ITIN and Employers Identification Number.

 

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • social security numbers or other government identifiers
  • credit worthiness data
  • financial data
  • biometric data

Payment Data: We may collect data necessary to process your payment when you make purchases, such as your debit/credit card number and the security code. All payment data is stored by Stripe and PayPal. You may find their privacy notice link(s) here: https://stripe.com/privacy and https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

 

Application Data: If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, sms messages, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use and information about the features of our application(s) you accessed.
  • Push Notifications. We may request to send you push notifications regarding your account, promotions or certain features of our website or mobile apps. If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our website and mobile apps for troubleshooting, internal analytics and reporting purposes. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

Information automatically collected

We automatically collect certain information when you visit, use, or navigate through our website and mobile apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location and other technical information. This information is primarily needed to maintain the security and operation of our website and mobile apps as well as our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar technologies.

 

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of our website or mobile apps.

2. HOW DO WE PROCESS YOUR INFORMATION?

 

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

 

We process your personal information for a variety of reasons, depending on how you use our website and mobile apps, including:

  • To facilitate account creation and authentication as well as manage user accounts
  • To ask for ratings and reviews or to complete surveys on our products and services

 

  • To respond to user inquiries/offer support to users
  • To send administrative information to you such as details about our products and services, changes to our terms of use and policies or other similar information
  • To fulfill and deliver your orders as well as manage your payments, returns, and exchanges made through our website or mobile app.
  • To enable user-to-user communications
  • To request feedback. 
  • To send you marketing and promotional communications
  • To deliver targeted advertising to you personalized content and advertising tailored to your interests, location, and more.
  • To post testimonials
  • To protect our website and mobile apps against scams and prevent fraud 
  • To administer prize draws and competitions. 
  • To evaluate and improve our website and mobile apps, products, marketing, and user experience. We may process your information when we believe it is necessary to identify usage trends and determine the effectiveness of our promotional campaigns.
  • To identify usage trends. We may process information about how you use our website and mobile apps to better understand how to improve user experience.
  • To comply with our legal obligations by responding to legal requests or exercise, establish, or defend our legal rights.
  • Credit Reporting & Credit Worthiness. We report our customers payment history, balances and other pertinent data to business and personal credit reporting agencies.

 

3. LEGAL BASES WE RELY ON TO PROCESS YOUR INFORMATION

 

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

 

If you are located in Canada, this section applies to you.

 

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

 

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

 

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

  • Data Analytics Services
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Sales & Marketing Tools
  • User Account Registration & Authentication Services
  • Finance & Accounting Tools
  • Affiliate Marketing Programs
  • Communication & Collaboration Tools
  • Ad Networks

 

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store on your device ("cache") your location for six (6) months. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
  • Offer Wall. Our application(s) may display a third-party hosted "offer wall." Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

 

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

8. CHILDREN UNDER THE AGE OF 18

 

We do not knowingly collect or solicit personal data from children under the age of 18 without verifiable parental consent. By using our website and mobile apps, you represent that you are at least 18 years of age or that you have written consent by a parent or guardian to use our services. If we determine that personal information has been inadvertently collected from minors, we will deactivate the account forthwith and take reasonable measures to delete such data from our records. If you become aware of any data, we may have collected from an underage user, please contact us at [email protected]

 

9. YOUR PRIVACY RIGHTS

 

In Short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

 

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

 

We will consider and act upon any request in accordance with applicable data protection laws.

 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

 

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

 

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

 

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

 

Account Information

 

If you would like to review, change the information in your account or close your account, you can:

  • Log in to your account settings and update your user information
  • Contact us via email or phone to close your account

Upon your request to terminate your account; we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

 

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most web browsers and some mobile operating systems or mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

11. CALIFORNIA RESIDENTS PRIVACY RIGHTS

 

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain information from us that we disclosed to third parties for direct marketing purposes, once a year and free of charge. If you would like to request this information, please send us an email to [email protected]

 

CCPA Privacy Notice

 

The California Code of Regulations defines a "resident" as:

 

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

 

All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

 

Categories of personal information we collect

 

We have collected the following categories of personal information in the past twelve (12) months:

 

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

 

YES

B. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

 

YES

C. Protected classification characteristics under California or federal law

Gender and date of birth

 

YES

D. Commercial information

Transaction information, purchase history, financial details, and payment information

 

YES

E. Biometric information

Fingerprints and voiceprints

 

YES

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

 

YES

G. Geolocation data

Device location

 

YES

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

 

NO

I. Professional or employment-related information

Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us

 

NO

J. Education Information

Student records and directory information

 

NO

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

 

NO

 

We may also collect other personal information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our services and to respond to your inquiries.

How do we use and share your personal information?

 

Mecarvi collects and shares your personal information through:

  • Targeting Cookies/Marketing Cookies
  • Social Media Cookies
  • Beacons/Pixels/Tags
  • Social media plugins: FacebookInstagram and Twitter. We use social media features, such as a "Like" button, and widgets, such as a "Share" button, on our website; such features may process your Internet Protocol (IP) address and track which page you are visiting on our website. Please be advised that we may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Services. Social media features and widgets may be hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data or their additional processing.

If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that they have been authorized to act on your behalf.

 

Will your information be shared with anyone else?

 

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information. Mecarvi has not sold any personal information to third parties for business or commercial purposes in the preceding twelve (12) months. 

 

Your rights with respect to your personal data

 

Right to request deletion of the data — Request to delete

 

You can ask for the deletion of your personal information at any time. If you ask us to delete your personal information, we will respect your request and delete it; however, it is subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to freedom of speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

 

Right to be informed — Request to know

 

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information
  • the categories of personal information that we collect
  • the purposes for which the collected personal information is used
  • whether we sell your personal information to third parties
  • the categories of personal information that we sold or disclosed for a business purpose
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

 

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

 

We will not discriminate against you if you exercise your privacy rights.

 

Verification process

 

Upon receiving your request, we will need to verify your identity. These verification efforts require us to ask you to provide information so that we can match it with information we already have in our system and we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. If we cannot verify your identity, we may request that you provide additional information before we can proceed further, and we will delete the information as soon as our verification process is complete.

 

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future disclosure of your personal information to third parties. Upon receiving an opt-out request, we will act upon your request within fifteen (15) days from the date of the submission.

To exercise these rights, you can also contact us by email at [email protected], by calling us toll-free at 1-855-632-2784 or by visiting at http://www.mecarvi.com/contact-us to complete the contact us form.

 

12. UPDATES TO OUR PRIVACY POLICY

 

We will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you an email notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

13. HOW TO CONTACT US

 

If you have questions or comments about this notice, you may email us at [email protected] or mail us at:

 

Mecarvi Inc.

526 Forest Parkway

Suite G

Forest Park, GA 30297

United States

 

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change the information, or delete it. To request to review, update, or delete your personal information, please visit: http://www.mecarvi.com/contact-us.